Description

Saturday, Jun 01 2024 10:00 AM - 12:00 PM Instructor: Preethi Fernando Fee: $40 Learn EQ tools to increase sales, start a new business, attract customers, build a trustworthy brand, and get good word-of-mouth referrals. Underlying nearly every sale is a human emotion. Most customers buy-in, in to a person, before they buy into a product or service. Most buying, selling, and retaining decisions are based on emotions, not logic. Knowing how to tap into that emotion correctly can boost your sales, improve branding, create trust, and get countless word-of-mouth referrals. Emotional intelligence-based selling is an art that can be learned. Using emotional intelligence, you will learn how to improve the content of your brochures, flyers, proposals, marketing, hiring, retention of staff, writing termination letters with sensitivity, and building trust in. the community. Every student receives a free e-copy of the instructor’s book, “Emotional Intelligence in Business” as well as a free handout.