Position Summary: Funded by a grant from the Office of Violence Against Women, the Prevent, Protect, Prevail! Program is a multigenerational approach to disrupting sexual assault in Eagle County. Under the direction of Bright Future Foundation’s Chief Operating Officer (COO), the Program Manager will support the mission of the organization with the goal of creating exemplary sexual assault survivor services, program excellence, and sustainability for the Prevent, Protect, Prevail! project. The Prevent, Protect, Prevail! project is a multigenerational approach to disrupting sexual assault in Eagle County including community and youth education and prevention as well as crisis services, advocacy and case coordination, and behavioral health for survivors. The Program Manager will serve as the lead for Prevent, Protect, Prevail! project management, data management, program evaluation and grant reporting. Additionally, the Program Manager will attend regular staff meetings, assist with volunteer management, and coordinate the activities of the 24/7 crisis line and advocate response for Sexual Assault Nurse Exams and Forensic Nurse Exams. The Program Manager will work with the advocacy team including serving on the 24/7 crisis line and provide on-call advocate response on a rotating basis. Job description is subject to additional responsibilities as assigned. Position is a full-time (36-hour per week) exempt position. 

Program Manager Responsibilities 

•    Coordinates administrative activities for Prevent, Protect, Prevail! project

•    Actively promotes program activities by coordinating awareness-building and community outreach opportunities (trainings, forums, panel discussions, etc.)

•    Supports advocacy team by providing crisis intervention, advocacy, and case management to survivors of domestic violence, sexual assault, stalking and human trafficking

•    Advocates a holistic view of healing for victims, focusing on psychological, economic, legal, physical/medical, and educational ramifications of abuse

•    Provides education and resources regarding the Victim Rights Act, victim compensation and victim resources

•    Ensures the crisis line and Sexual Assault Nurse Exam (SANE)/Forensic Nurse Exam (FNE) advocate response calendar is fully staffed with volunteer and staff advocates who are able to commit to coverage during their assigned shift

•    Assists in recruitment and training of volunteers and new volunteers for the crisis line and SANE/FNE advocate response team

•    Works with COO to promote, market and manage SANE/FNE services at Victim First Care

•    Assists the Clinical Supervisor with coordination of quarterly consultation group for project partners

•    Coordinates activities and events for Sacred Cycle Mountain Biking Program

•    Works with Youth Violence Prevention team to provide evidence-based, in-school curriculum and outreach for the prevention of domestic violence and sexual assault

•    Works with the COO to ensure high quality data management in Café database

•    Completes program evaluation and compiles data reports in partnership with the COO

•    Manages all data management for grant reports and completes all monthly and quarterly grant reports

•    Researches and compiles needs-assessment data and statistics for program improvement

•    Provides training to new staff on the Café database as required by the project

•    Manages electronic and paper records

Qualifications

•    Bachelor’s degree in Social Work, Human Services, Criminal Justice or related field and a minimum of three years’ experience and demonstrated competence in survivor-centered advocacy on behalf of vulnerable populations.

•    Demonstrated competence with program management, including but not limited to: training, public speaking, facilitation, collaboration, detailed program planning and timely implementation

•    Strong, proven ability to: mediate differences of philosophy and opinion; maintain calm, efficient, and good-humored approach to work while managing competing priorities in a fast paced, highly productive work environment; work independently and as a team member; think critically and with foresight; carry out assignments with limited direction; adapt to change; and be nimble and flexible

•    Excellent oral and written communication skills

•    Working knowledge of Microsoft Word, Outlook, and Excel

•    A minimum of one-year experience working in client database systems.

•    Ability to comfortably drive or commute to neighborhoods throughout the community and occasionally out of area travel. Must have own vehicle with insurance. (Mileage reimbursement available)

•    All Applicants must provide enough information for a thorough background check

•    Valid Colorado driver’s license and acceptable driving record

•    Ability to prepare reports

•    Ability to respond effectively in crisis situations with a judgment free attitude.

•    Familiarity with community resources and ability to make appropriate referrals

Preferred Qualifications

•    Bilingual (English/Spanish)

•    Advanced degree in a relevant field of study