About Bravo! Vail  

The Bravo! Vail Music Festival is one of the world’s premier classical music festivals and serves the local community all year through robust music education programs. The summer festival features four resident orchestras, a wide variety of chamber music concerts, and dozens of free concerts and events throughout the Vail Valley.  

Our Mission 

Bravo! Vail presents extraordinary music, accessible to all.  We provide extensive music education throughout our community, connect musicians and listeners, and celebrate the evolving world of classical music. 

Our Vision:   

Enriching lives through the joy and power of music. 

Our Values:  

Artistic passion and dedication to quality.  

Making music education accessible.  

Collaboration and connection based in integrity and respect.  

Ensuring the success and legacy of our Festival. 

Bravo! Vail’s administration is made up of collaborative, energetic, and inspired individuals who believe in Bravo! Vail’s mission and are proud of its impact on our local community. Workflows vary throughout the year, with the summer festival bringing a high-level of intensity and excitement.  Whether working independently or as a team, Bravo! Vail staff embrace our core values, pursue excellence, and uplift one another to achieve success. 

Position Summary:  

The Office Manager plays a key role in Bravo! Vail’s organizational functions. This person manages all office operations and provides critical support to all departments. This is a full-time year-round, in-person position.   

Essential Functions: 

General Customer Service/Front Desk  

Greets and assists guests at front desk

Assists all office visitors including providing information, taking ticket orders, and assisting with other transactions

Answers all incoming calls; manages Bravo! Vails’s communal email accounts, and responds to all modes of communications in a timely, helpful and professional manner

Is knowledgeable about Festival schedule, programs, and events

General Office Management  

Responsible for maintaining the overall neatness and order of the office, including ensuring common areas are consistently clean, neat, and tidy. Other duties include, but are not limited to:  

Keeping conference room in order, including setting/clearing

Taking out recycling, trash and compost

Maintaining kitchen – daily tidiness, stocking of supplies and snacks

Organizing/maintaining tidiness of community workspaces

Organizing/maintaining/restocking communal storage supply areas

Restocking bathroom supplies

Coordinating and performing office maintenance as needed with vendors

Open and close the office daily (lock/unlock doors, check lights, etc.)

Management/distribution of incoming and returned mail

Assists with in-office bulk mailings (printing, assembly)

Monitors, orders and restocks all office supplies

Manages/maintains postage meter and copiers

Participates in onboarding process of new staff members including training

Finance Department Assistance

Assists with managing and processing Accounts Payable

Assists with processing invoices in a timely manner

Logs checks and makes bank deposits

Assists with ad hoc requests as needed

 
Human Resources Assistance   

Assists with general HR processing 

Assists with coordination of internal events and staff functions

Supports intern management  

Assists with ad hoc requests as needed

Box Office Assistance  

Assists Box Office with in-person and phone ticket orders as needed

Assist with the printing and mailing of tickets and passes    

Skills and Experience:  

Minimum of 2 years of professional experience in customer service and/or office management, with a proven track record of providing exceptional service and support 

Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Outlook is essential. Strong computer skills are a must 

Experience with CRM databases is preferred, with a focus on maintaining accurate records and facilitating effective communication 

Exceptional verbal and written communication skills; bilingual proficiency in English and Spanish is preferred to enhance our ability to serve a diverse community

Attention to detail, consistently delivering high-quality work, and meeting or exceeding expectations

Proactive, energetic, and adaptable team player who excels in a collaborative work environment, bringing organization and flexibility to every task

Trustworthy and resourceful professional with a positive attitude, demonstrating excellent judgment in all situations 

Superior organizational skills, capable of managing multiple priorities efficiently and ensuring deadlines are consistently met 

Commitment to maintaining a professional office environment, upholding decorum, and displaying exceptional office etiquette at all times

Authorization to work in the United States is a requirement for this position 

Compensation:  

Hourly rate $25 - $30  

Benefits:   

Group insurance (medical, dental, vision, life)   

Health incentive   

Paid holidays, personal/medical, and vacation  

Company matching retirement contribution  

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state or local laws.  

How to Apply:  

Email your resume and cover letter to jobs@bravovail.org with subject line: Office Manager Position